Complaint Regarding Poor Room Cleaning and Staff Misconduct at the Beach Area
Dear Management,
I am writing to express my dissatisfaction with certain aspects of my stay at your resort. First, the room cleaning service has been below acceptable standards, lacking the basic level of hygiene and care expected from an establishment of your caliber.
Secondly, I am deeply disappointed with the way the beach area is managed. It is completely unacceptable that as soon as a guest leaves their umbrella briefly—for example, to get food—it is taken by someone else, and no one from the staff takes responsibility or offers any explanation. The justifications provided are vague and unprofessional.
I hope these issues are addressed with the seriousness they deserve and that proper measures are taken to improve the quality of service moving forward.
訪客用戶
家庭出遊 高級房,配有1特大床和雙人梳化床
入住於2025年07月
2.5
評價於:2025年07月17日
Complaint Regarding Poor Room Cleaning and Staff Misconduct at the Beach Area
Dear Management,
I am writing to express my dissatisfaction with certain aspects of my stay at your resort. First, the room cleaning service has been below acceptable standards, lacking the basic level of hygiene and care expected from an establishment of your caliber.
Secondly, I am deeply disappointed with the way the beach area is managed. It is completely unacceptable that as soon as a guest leaves their umbrella briefly—for example, to get food—it is taken by someone else, and no one from the staff takes responsibility or offers any explanation. The justifications provided are vague and unprofessional.
I hope these issues are addressed with the seriousness they deserve and that proper measures are taken to improve the quality of service moving forward.
綠色海岸美憬閣系列酒店(2025 年 6 月開業)
(Green Coast Hotel MGallery Collection)附近飯店推薦
常見問題
綠色海岸美憬閣系列酒店(2025 年 6 月開業)的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
綠色海岸美憬閣系列酒店(2025 年 6 月開業)是否提供早餐?
飯店提供早餐。
綠色海岸美憬閣系列酒店(2025 年 6 月開業)提供哪些設施及服務?
海灘,泳池,健身房,SPA,24小時服務
綠色海岸美憬閣系列酒店(2025 年 6 月開業)附近有什麼熱門景點?
Llogara National Park(約4.6公里),Dhermi Beach(約6.2公里),Gjipe Beach(約9公里)
訪客用戶
家庭出遊
高級房,配有1特大床和雙人梳化床
入住於2025年07月
訪客用戶
家庭出遊 高級房,配有1特大床和雙人梳化床
入住於2025年07月